Privacy Policy

Attaching great value to honesty and transparency, it is important to us to build lasting relationships with our clients, based on trust and mutual interest. Therefore, through this personal data protection policy, it is appropriate to indicate how we collect and process this data. This privacy policy defines and informs you of how Waved Retreats uses and protects the information you provide to us, if applicable, when you use this site accessible from the following URL: www.ocosurfcamp.com (hereinafter the "Site"). Please note that this privacy policy may be modified or supplemented at any time by Waved Retreats, in particular to comply with any legislative, regulatory, jurisprudential, or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the User as soon as they are put online. Consequently, the User should regularly consult this privacy and cookie usage policy to be aware of any modifications.

Personal data

Generally, you may visit the Site without providing any personal information about yourself. Nevertheless, in case of refusal, you may not be able to benefit from certain information or services that you have requested.
In this capacity, indeed, Waved Retreats may, in certain cases, ask you to provide (hereinafter your "Personal Information"):

first name and last name;
email address;
telephone number;
postal address;
age/date of birth;

By providing this information, you expressly agree that it will be processed by Waved Retreats, for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each form. In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the amended Data Protection Act of January 6, 1978, Waved Retreats informs you of the following points:

1. Identity of the data controller

The data controller is the company Waved Retreats, with its registered office at ADDRESS – Email: ocosurfcamp@gmail.com

2. Purposes of processing

Waved Retreats may process your Personal Information: (a) for the purpose of providing you with the information or services you requested to receive (ordering a product for sale on our Site or sending our newsletters following your subscription); and/or (b) for the purpose of collecting information allowing us to improve our Site, our products, and services (notably through cookies); and/or (c) for the purpose of being able to contact you regarding various events relating to Waved Retreats, including product updates and customer support.

3. Recipients

Only Waved Retreats is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that Waved Retreats uses (you will find more information about them in point 7 below). Neither Waved Retreats, nor any of its subcontractors, market the personal data of its Site visitors and users.

4. Retention period

Your Personal Information is kept by Waved Retreats only for the time corresponding to the purpose of the collection as indicated in 2 above, which in any case cannot exceed 36 months.

5. Data Protection Rights

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the email address (ocosurfcamp@gmail.com), the postal address (see point 1), or by using the contact form present on the Site at the following URL: https://www.ocosurfcamp.com/contact

Right of access and communication of data.
You have the right to access the Personal Information concerning you. However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon Waved Retreats, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in case of a request sent by mail).
Waved Retreats informs you that it is entitled, if applicable, to object to requests that are manifestly abusive (due to their number, repetitive or systematic nature). To help you in your process, especially if you wish to exercise your right of access through a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template developed by the Commission Nationale de l'Informatique et des Libertés (the "CNIL"). https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right of rectification of data

Under this right, the legislation authorizes you to request the rectification, updating, blocking, or deletion of data concerning you that may prove to be, if applicable, inaccurate, erroneous, incomplete, or obsolete. Also, you can define general and specific guidelines regarding the fate of personal data after your death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into consideration and/or to proceed with the necessary updates. To help you in your process, especially if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification through a written request to the postal address mentioned in point 1, you will find by clicking on the following link a letter template developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of objection

The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate grounds; or when the exercise of this right aims to prevent the collected data from being used for commercial prospecting purposes. To help you in your process, especially if you wish to exercise your right of objection through a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a letter template developed by the CNIL. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

Waved Retreats commits to responding to your request for access, rectification, or objection or any other additional request for information within a reasonable time, which shall not exceed 1 month from the receipt of your request.

7. Authorized service providers and transfer to a third country of the European Union

Waved Retreats informs you that it uses its authorized service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and are given communication of the data collected through the various forms present on the Site (with the exception of the form allowing you to exercise your Data Protection rights, which is offered and operated by Waved Retreats).

8. Complaint to the competent authority

If you consider that Waved Retreats does not respect its obligations regarding your Personal Information, you can send a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

II. Cookie policy

During your first connection to the Waved Retreats website, you are warned by a message appearing on your screen that information relating to your browsing may be saved in files called "cookies". Our cookie usage policy allows you to better understand the provisions we implement regarding browsing on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.), and gives you the procedure to configure them (part II.)

1. General information on cookies present on the Waved Retreats site

Waved Retreats, as the publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation on our website. "Cookies" are small text files of limited size that allow us to recognize your computer, tablet, or mobile for the purpose of personalizing the services we offer you. The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is shared with third parties unless Waved Retreats has obtained your prior consent or when the disclosure of this information is required by law, by order of a court, or by any administrative or judicial authority authorized to know it.

2. Setting your cookie preferences

You can accept or refuse the deposit of cookies at any time. During your first connection to the Waved Retreats website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears on your screen. This banner warns you that by continuing your browsing on the Waved Retreats website (by loading a new page or clicking on various elements of the site, for example), you accept the deposit of cookies on your device. You are also deemed to have given your agreement to the deposit of cookies by clicking on the "X" icon to the right of the banner appearing at the bottom of your screen. Depending on the type of cookie in question, collecting your consent for the deposit and reading of cookies on your device may be mandatory.

A. Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies, as well as interface personalization cookies. These cookies are fully subject to this policy to the extent that they are issued and managed by Waved Retreats.

B. Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are classified as "persistent" to the extent that they remain in your device until their deletion or expiration date. As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, for which you will find a link below. This family of cookies includes advertising cookies (which Waved Retreats does not use) as well as social network sharing cookies. Social network sharing cookies are issued and managed by the publisher of the social network concerned.

C. You have various cookie setting tools

Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are rejected systematically or that only part of the cookies is accepted or refused according to their issuer. ATTENTION: We draw your attention to the fact that the refusal to deposit cookies on your device is nevertheless likely to alter your user experience as well as your access to certain services or features of this website. If applicable, Waved Retreats declines all responsibility concerning the consequences linked to the degradation of your browsing conditions that occur due to your choice to refuse, delete, or block cookies necessary for the operation of the site. These consequences cannot constitute damage and you will not be able to claim any compensation for this reason. Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be deposited on your device. These settings do not affect your navigation but cause you to lose all the benefit provided by the cookie. Please see below for the various tools at your disposal so that you can configure the cookies deposited on your device.

D. Setting up your Internet browser

Each Internet browser offers its own cookie management settings. To know how to modify your cookie preferences, you will find below the links to the necessary help to access your browser's menu provided for this purpose:

For more information on cookie management tools, you can consult the CNIL website: https://www.cnil.fr/en/cookies-and-other-trackers-how-should-web-websites-and-other-internet-services-be-used. Unless express consent is required by the personal data protection laws of your country, by using these Media (as defined above), you consent to our collection and use of your personal data in the manner described in this Policy and to the transfer of your personal data to countries other than your own (including to countries located outside the European Union).